Thumbtack Reviews
(Rated by 2575 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Shipping & Delivery4.7
- Customer Service5.0
- Price & Quality4.3
- Return Policy4.3
Recent Customer Reviews (8)
Zalina Bazhaev
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Caitlin Hodgson
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Tom Baer
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Josh Bennett
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Devin Estey
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Morgan Dunn
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Alicia Patel
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Celina Kjeldsen
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Thumbtack Pricing
Leads
$10 - $100 or more
Money-Back Guarantee
up to $1000
Property Damage Guarantee
up to $100,000
Payment Methods
Accepted Payment Options:
Prices for items on Thumbtack.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Thumbtack credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Thumbtack Pros & Cons
Pros
1
Wide Reach: Allows businesses to reach a wider audience and connect with potential customers easily.
2
Free Profile Creation: Businesses can create a free profile on Thumbtack, listing their services for customers to browse and contact.
3
Easy Lead Management: The platform makes it easy to manage leads, with the option to adjust weekly spend limits and fine-tune which leads to receive.
4
Quick Job Acquisition: Helps businesses acquire jobs quickly, especially for those just starting out or needing to fill gaps in their schedule.
5
Market Research: Allows businesses to see what their competition is charging, facilitating market research.
6
Thumbtack Guarantee: Offers a $1,000 money-back guarantee and accidental property damage coverage for certain projects.
CONS
1
High Lead Costs: Each lead can cost $20, and every new customer can cost $133.34, which may not be worth the investment for all businesses.
2
Low Close Rates: Businesses often experience low close rates, meaning many leads do not result in actual jobs.
3
Unqualified Leads: Many leads are unqualified or do not match the business's criteria, wasting time and money.
4
Competition: High competition on the platform can drive up lead costs and make it difficult for businesses to stand out.
5
Customer Contact Issues: Customers may not provide phone numbers, and communication is often limited to texting within the app, which can feel less personal.
6
Account Deactivation Risks: Accounts can be deactivated if businesses fail to pay for leads or issue chargebacks, which can disrupt business operations.
Thumbtack Features and Benefits
Features
Money-Back Guarantee
covers situations where a professional hired through Thumbtack does not complete the job or does not perform as agreed, offering reimbursement up to $1000. Customers must notify Thumbtack within 45 days to be eligible.
Property Damage Guarantee
provides coverage up to $100,000 for direct physical loss or damage caused by a professional's negligence. In such cases, customers should report the incident within 14 days. To qualify, proof of hiring through Thumbtack required.
Search
Users can browse profiles and read verified reviews from people in their area.
Chat
Users can check out prices and chat through their project with professionals.
Hire
Users can choose their pro and book the project right in the app.
Wide Range of Services
Thumbtack has numerous experts and businesses skilled in various work categories, including health and wellness, photography, home renovation, pets, and more.
Customized Quotes
Thumbtack allows users to receive customized quotes for comparison.
Easy Hiring Process
The platform simplifies the process of hiring a professional for a job.
Free for Customers
Thumbtack is free for customers to use.
Wide Reach
Allows businesses to reach a wider audience and connect with potential customers easily.
Free Profile Creation
Businesses can create a free profile on Thumbtack, listing their services for customers to browse and contact.
Easy Lead Management
The platform makes it easy to manage leads, with the option to adjust weekly spend limits and fine-tune which leads to receive.
Quick Job Acquisition
Helps businesses acquire jobs quickly, especially for those just starting out or needing to fill gaps in their schedule.
Market Research
Allows businesses to see what their competition is charging, facilitating market research.
Thumbtack Guarantee
Offers a $1,000 money-back guarantee and accidental property damage coverage for certain projects.